PhD, University of Nevada Las Vegas, 2010
MS, University of Nevada Las Vegas, 2006
BS, University of Nevada Las Vegas, 2002
Research and Teaching Interests
Human Resource Management
Generation Y Hospitality Employees
Casino and Entertainment Industry Operations
Nicholas J. Thomas holds the positions of assistant professor and Director of the Center for Hospitality Research and Education in DePaul University’s School of Hospitality Leadership. Throughout his career, Thomas has made an effort to channel his deep-rooted passion for helping others to ensure stakeholder objectives are met.
Thomas teaches innovative and practically focused undergraduate and graduate level courses related to human resources, hospitality operations, technology, and customer service. In 2015, to compliment the face-to-face courses the School of Hospitality Leadership offers, he spearheaded an initiative to place hospitality courses online. The results have been highly positive and enrollment in these online courses has far exceeded in-class versions of the same course.
In addition to teaching, Thomas is an active researcher in the areas of human resources and hospitality education. The human resources topics he researches include turnover, job satisfaction, organization social capital, and supervisor gender. The hospitality education topics he focuses on include the use of technology in the classroom and student expectations as they enter hospitality industry careers. Thomas has published in the field’s top journals, and has been sought out to author textbook chapters and present his research findings in both academic and industry settings.