Discovery Senior Living: 2026 Open Enrollment Discovery Senior Living: 2026 Open Enrollment

Welcome Discovery Senior Living Team Members!

Unlock your potential and elevate your impact with Level Up Learning—Discovery’s new series of high-impact, 90-minute virtual classes designed to strengthen the professional and leadership skills that matter most.

Level Up Learning classes are practical, engaging, and immediately applicable. Each class gives you the tools, insights, and confidence to take your performance—and your career—to the next level. Whether you're looking to sharpen communication, build stronger relationships, lead with greater influence, or navigate complex challenges, these sessions are built to help you grow with purpose and momentum.

Important Note: Bookmark this page to easily register as sessions become available.

For questions about this program, please reach out to Judy Whitcomb at jwhitcomb@discoveryseniorliving.com. For questions or issues with the enrollment process, please email executive.education@depaul.edu.

Any cancellation must be submitted at least 24 hours in advance to allow another team member to enroll. To cancel, please email executive.education@depaul.edu.
Cancellations made within 24 hours are considered late cancellations unless due to a documented business emergency.
No-shows and late cancellations without a valid business emergency will result in a $250 charge to the team member’s department.

March 19, 2026

Creating Brilliant & Memorable Professional Presentations

<div class="ck-content">Facilitator: <a href="https://www.depaul.edu/faculty/charles-drehmer" target="_blank" title="Dr. Charles Drehmer">Dr. Charles Drehmer</a>Date/Time: March 19, 2026 - 1:00pm CTFormat: 90-Minute Virtual Instructor-Led SessionParticipants will learn to message rather than distract from it. They will apply the Nichols “Two Things” technique to promote clarity and deepen audience understanding while strengthening team delivery for greater collective credibility. The session also equips participants with strategies for confidently pitching to power and influencing senior stakeholders with impact.After this class, participants will be able to: •  Leverage PowerPoint as a tool to enhance presentations and avoid distraction•  Promote understanding from audience using the Nichols Two Things technique•  Present as a team to build synergistic credibility with audience•  Pitch to powerTarget Audience: Team members who have responsibility for delivering presentations on a recurring basis.<h2>This class is full. Please check in periodically for cancellations.</h2></div>

March 25, 2026

Bridging the Divide: Building Constructive Conflict Resolution Skills

<div class="ck-content">Facilitator: <a href="https://www.linkedin.com/in/gabriel-a-herrera/" target="_blank" title="Gabriel Herrara">Gabriel Herrara</a>Date/Time: March 25, 2026 - 1:00pm CTFormat: 90-Minute Virtual Instructor-Led SessionIn this virtual instructor-led session, participants will deepen their understanding of the root causes of conflict while identifying their own conflict styles and triggers. They will practice active listening, empathy, and rapport-building techniques to de-escalate tension and navigate challenging interactions more effectively. The course also equips learners with collaborative problem-solving skills that foster a growth mindset, strengthen team dynamics, and enhance interpersonal relationships.After this class, participants will be able to: •  Articulate the root causes of conflict and identifying personal conflict styles and triggers•  Apply active listening and empathy as tools for conflict de-escalation•  Apply empathy to bridge differences and build rapport during challenging interactions•  Leverage collaborative problem-solving skills to address and resolve issues constructively, fostering a growth mindset, improving team dynamics, and strengthening interpersonal relationshipsTarget Audience: Any team member that desires to improve their ability to resolve conflict constructively.<h2>This class is full. Please check in periodically for cancellations.</h2></div>

April 15, 2026

Leading Without Authority

<div class="ck-content">Facilitator: <a href="https://www.depaul.edu/faculty/robert-s-rubin">Dr. Robert S. Rubin</a>Date/Time: April 15, 2026 - 1:00pm CTFormat: 90-Minute Virtual Instructor-Led SessionIn this virtual instructor-led session, participants will learn to expand their relationship networks and build a strong base of personal power. They will explore both formal and social influence tactics that drive commitment and enable them to lead effectively without relying on positional authority. The course also provides practical strategies for “managing up,” helping learners take initiative and strengthen their upward relationships.After this class, participants will be able to: •  Build a relationship network and base of power•  Leverage formal influence tactics to promote commitment•  Influence without authority•  "Manage up" - by taking initiative to improve upward relationshipsTarget Audience: This course is designed for any team member who wants to strengthen their ability to influence others, build effective relationships, and lead collaboratively without formal authority.<h2>This class is full. Please check in periodically for cancellations.</h2></div>

April 22, 2026

Introduction to AI and Generative AI at Discovery

<div class="ck-content">Facilitator: <a href="https://www.linkedin.com/in/margokidd/" target="_blank" title="Margo Kidd">Margo Kidd</a>, Discovery's VP of Technology & <a href="https://www.depaul.edu/faculty/james-moore">James Moore</a>, Faculty at DePaul UniversityDate/Time: April 22, 2026 - 1:00pm CTFormat: 90-Minute Virtual Instructor-Led SessionThis foundational session introduces team members to Artificial Intelligence (AI) and Generative AI in a clear, practical, and business-relevant way. Participants will build a shared understanding of what AI is (and is not), how generative tools like ChatGPT and Copilot work, and the appropriate use of this technology at Discovery Senior Living. The session also addresses the risks and responsibilities that come with AI use — including accuracy limitations, hallucinations, bias, ethical considerations, and legal obligations — so participants feel confident using AI thoughtfully and appropriately. Through examples and discussion, learners will explore common AI tools and real-world use cases, helping them identify where AI can responsibly enhance productivity, decision-making, and creativity in their roles. This session will be led jointly by Discovery’s VP of Technology, Margo Kidd and James Moore, Professor at DePaul University's Driehaus College of Business.After this class, participants will be able to: •  Explain the basic concepts of AI and Generative AI in plain language•  Understand how generative AI produces outputs and why errors (hallucinations, bias, over-confidence) can occur•  Recognize ethical, legal, and responsible-use considerations for AI in the workplace•  Identify practical use cases for AI tools across different types of work•  Develop an informed, balanced perspective on both the opportunities and risks of AI•  Explain the appropriate use of AI at Discovery Senior LivingTarget Audience: This course is designed for team members who use or desire to leverage AI in their roles at Discovery.<h2>This class is full. Please check in periodically for cancellations.</h2></div>

May 7, 2026

Persuasive Presenting

<div class="ck-content">Facilitator: <a href="https://www.depaul.edu/faculty/geoff-nyheim">Geoff Nyheim</a>, Faculty at DePaul UniversityDate/Time: May 7, 2026 - 1:00pm CTFormat: 90-Minute Virtual Instructor-Led SessionIn this virtual instructor-led course, participants will learn to apply the science and art of persuasion to craft presentations that resonate with audiences. They will practice working backward from stakeholder and customer business outcomes to ensure messages drive impact and action. The course also highlights common presentation pitfalls, helping learners recognize and avoid mistakes that can reduce their influence.After this class, participants will be able to: •  Apply the science of persuasion•  Working backward from stakeholder and customer business outcomes •  Effectively present for impact and action•  Avoid common presentation mistakesTarget Audience: Team members who have responsibility for delivering presentations on a recurring basis.</div>

May 13, 2026

Introduction to AI and Generative AI at Discovery

<div class="ck-content">Facilitator: <a href="https://www.linkedin.com/in/margokidd/" target="_blank" title="Margo Kidd">Margo Kidd</a>, Discovery's VP of Technology & <a href="https://www.depaul.edu/faculty/james-moore">James Moore</a>, Faculty at DePaul UniversityDate/Time: May 13, 2026 - 1:00pm CTFormat: 90-Minute Virtual Instructor-Led SessionThis foundational session introduces team members to Artificial Intelligence (AI) and Generative AI in a clear, practical, and business-relevant way. Participants will build a shared understanding of what AI is (and is not), how generative tools like ChatGPT and Copilot work, and the appropriate use of this technology at Discovery Senior Living. The session also addresses the risks and responsibilities that come with AI use — including accuracy limitations, hallucinations, bias, ethical considerations, and legal obligations — so participants feel confident using AI thoughtfully and appropriately. Through examples and discussion, learners will explore common AI tools and real-world use cases, helping them identify where AI can responsibly enhance productivity, decision-making, and creativity in their roles. This session will be led jointly by Discovery’s VP of Technology, Margo Kidd and James Moore, Professor at DePaul University's Driehaus College of Business.After this class, participants will be able to: •  Explain the basic concepts of AI and Generative AI in plain language•  Understand how generative AI produces outputs and why errors (hallucinations, bias, over-confidence) can occur•  Recognize ethical, legal, and responsible-use considerations for AI in the workplace•  Identify practical use cases for AI tools across different types of work•  Develop an informed, balanced perspective on both the opportunities and risks of AI•  Explain the appropriate use of AI at Discovery Senior LivingTarget Audience: This course is designed for team members who use or desire to leverage AI in their roles at Discovery.</div>

June 10, 2026

AI Prompt Engineering and Practical AI Integration

<div class="ck-content">Facilitator: <a href="https://www.depaul.edu/faculty/james-moore">James Moore</a>, Faculty at DePaul UniversityDate/Time: June 10, 2026 - 1:00pm CTFormat: 90-Minute Virtual Instructor-Led SessionThis hands-on session moves from understanding AI to actively using it. Participants learn how to communicate effectively with AI tools through structured prompting techniques that improve the relevance, quality, and usefulness of AI-generated outputs.Learners will practice writing clear, role-based prompts, using multi-turn conversations to refine results, and applying AI across real work workflows such as research, drafting, problem-solving, and editing. The session emphasizes practical application — helping participants integrate AI into daily work in a way that saves time, improves quality, and supports better outcomes.Participants will also begin building a personal prompt library with reusable templates they can immediately apply in their roles after the session.After this class, participants will be able to: •  Write effective prompts that generate clearer, more targeted AI responses•  Use role-based and structured prompting strategies to guide AI behavior and tone•  Apply AI across key workflow stages (research, drafting, refining, editing)•  Use multi-turn conversations to iterate and improve outputs•  Build and maintain a personal library of prompts and templates for ongoing useTarget Audience: This course is designed for team members who use or desire to leverage AI in their roles at Discovery.</div>

June 17, 2026

Change Management for Leaders

<div class="ck-content">Facilitator: <a href="https://www.depaul.edu/faculty/robert-s-rubin">Robert Rubin</a>, Faculty at DePaul UniversityDate/Time: June 17, 2026 - 1:00pm CTFormat: 90-Minute Virtual Instructor-Led SessionChange is constant—how leaders navigate it directly determines the success of their people, their teams, and the organization. During this workshop, leaders will explore a practical, human-centered approach to managing and leading change. Participants will learn how to anticipate reactions to change, communicate with clarity and empathy, and guide their teams through uncertainty with confidence.Using real-world scenarios and simple, repeatable tools, leaders will build the mindset and skillset needed to support employees through transitions—from small process updates to major organizational shifts. The session equips leaders with actionable tools to increase buy-in, minimize resistance, and create a culture that adapts effectively and sustainably.After this class, participants will be able to: •  Explain the reality of constant change and why leadership behaviors—not the change itself—most influence team adoption and success.•  Recognize common emotional and behavioral responses to change using a simple change-curve framework.•  Apply a structured approach to leading change including preparing, communicating, and reinforcing change with their teams.•  Communicate change effectively by using clarity, transparency, and empathy to increase trust and engagement.•  Identify sources of resistance and use coaching techniques to address concerns constructively.•  Support team members through transitions by using tools provided.•  Create an action plan to apply the tools and strategies to an upcoming or current change in their business area.Target Audience: Team members, particularly leaders who lead or support change on their teams or within the organization.</div>

Who Should Attend

Enrollment Expectations

Full Participation Requirement

Attendance, Cancellations, & No-Show Policy

Requirements to Earn the Course Completion Badge

Professional Courtesy & Learning Culture