The Hospitality Leadership MBA concentration will help you develop skills to become a successful leader in the business of hospitality and tourism. You will gain skills to take a leadership role within hospitality operations in the context of guest experience and quality assurance. This concentration is ideal if you are a hospitality industry professional with a strong desire to enhance your knowledge and business skills or if you are looking to change your career and want to join the business side of hospitality operations.
Highlights
In this concentration, you will:
- Develop advanced hospitality leadership practices within the various industry segments (lodging, food and beverage, events, private clubs, etc.).
- Understand current trends in the industry and acquire the necessary skill set involving customer relationship management and service delivery.
- Learn management, marketing and hospitality strategies to enhance the business.
- Engage with fellow hospitality students who will become important career contacts.
- Have access to a world-class metropolitan environment in Chicago, allowing you to supplement knowledge from the classroom with real-world skills gained from learning and working within a vibrant hospitality scene.
Concentration Requirements
Course Requirements
The Hospitality Leadership concentration requires four courses.
Course List Course | Title | Quarter Hours |
| 16 |
HSP 502 | MANAGING THE GUEST/EMPLOYEE EXPERIENCE | |
HSP 503 | ADVANCED HOSPITALITY LEADERSHIP AND PERFORMANCE | |
HSP 505 | SERVICE & INNOVATION IN TOURISM DEVELOPMENT | |
HSP 506 | HOSPITALITY STRATEGY & OPERATIONAL PERFORMANCE | |
HSP 561 | MANAGING REVENUE TO MAXIMIZE FINANCIAL PERFORMANCE | |
HSP 562 | HOSPITALITY DISRUPTORS, CURRENT TRENDS, AND THEIR IMPLICATIONS FOR LEADERS | |
HSP 563 | HOSPITALITY RESEARCH ANALYSIS & FINANCIAL METRICS | |
HSP 793 | PRACTICUM IN APPLIED HOSPITALITY LEADERSHIP | |
HSP 798 | SPECIAL TOPICS (WHEN RELATED TO HOSPITALITY LEADERSHIP) | |
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